POS Overview

The ProMark POS System is the solution that you have been waiting for!

Combining feature rich software with premium hardware, bringing you the ultimate POS, essential for managing any business.

ProMark POS is simple

Transform your iPad into a Counter Top Register or use as a Mobile Point of Sale.

Our Stylish and Dependable Hardware is designed to plug and play. Simply plug in your hardware, download your software app onto your iPad, and begin taking payments!

 
Unmatched Software

Customizable Functionality at your Fingertips. Create custom menus, navigate easily with the responsive touch-screen, set in –store pricing and process quickly to keep your lines moving.

Notification Icons right on the POS tell you when updates are available so your POS Software is always up to date and you are on your A-Game.

Central Database

All of your business management functions in one place. Anywhere you need…. Anytime.

An easy to navigate dashboard, accessible analytics and updates made easy! Your business should work for you, not the other way around! Do business on your time with ProMark.

 
We aim to please!

50% of our entire team is dedicated to constantly improving our software & the other 50%… well, they are here to ensure that you are just as proficient as your POS.

Feeling unsure? Send our team an email with your questions and they will get back to you within 24 hours. Wanna chat? We are here for that too… just give ProMark a ring!

 

 

    


Ecommerce & Online Ordering

Don’t limit your business potential. Begin selling online today and immediately increase revenues up to 700%. When people visit your website, you can easily convert them into regular clients and increase sales.

Custom settings such as pick up times, delivery dates, specific locations, etc., make life easier for everyone involved.

Pull from the same pool of inventory whether sales are made online or in person.

Track Customer purchases and Reward programs on both the POS and Online platforms.

 

 

    


Mobile

 
Portable POS

 

ProMark POS gives you the freedom and flexibility to take your business with you, wherever you go!

Increase Sales

We want your business to flourish! Increase sales by accepting payments anywhere your customers are. So go ahead, grab your iPad, your card reader and get out there! Connect to 3G /4G and easily create orders and process payments.

Cloud-Based

Rest assured that all of your sales, inventory and reports are backed up for you no matter where you take payments

Customer Loyalty

Access important customer information, view points earned and redeem points all from your Point of Sale. The only thing that needs to be plugged in is your customers information.

Print or Email Receipts

It’s all about options. Offer your customers a printed receipt with the Bluetooth printer or have your customers sign and email their receipt right from the iPad.

 

 

    


Multi-Station

 Universal Saved Ticket

Functionality at your fingertips. Create a ticket on one iPad, add items at another then accept payment at the main register.

 Split and Transfer Tickets

Transfer tickets between employees. Open any ticket on any iPad POS to add items or quickly split tickets.

 Printer Queue

Be confident when printing multiple tickets to selected printers. Receipts and prep-tickets are printed in the order in which they are received.

 Better Service

The ProMark Cloud POS System supports your business needs with one register or many ! Maximize efficiency and offer a better customer experience with table side ordering.

 

 

    


Order Types

Ordering Formats

Select a default order type and activate or deactivate to customize the options available on your point of sale. Modify setting to include inventory items and tax rates specific per order type. View reports and compare sales by order type. Walk-in, Pick-Up, Delivery, Dine-In. Choose one or all

Stay Organized

View customer data based on order type, items purchased or visit frequency. Run reports to show type of order by the month, week, day or hour to increase efficiency and align sales efforts during those busy times.

CRM

An in-depth platform that allows you to grow into a more customer-focused business. Quickly enter a customer’s information into your system to add them to your loyalty database. View complete order history, easily re-order favorite items, link points earned from each purchase, view redeemable points, add multiple addresses and special notes such as a birthday or anniversary to make your customers day that much more special.

 

 

    


Tipping

 Increase Your Revenue

Our POS interface has pre-set tip options right on the iPad, taking the guess work out of tipping. Now customers are more inclined to tip, with a simple tap of a button. Your staff will feel more appreciated and you will increase your revenue!

 Made to Order

Owners can create customize tip settings – create specific tip amounts depending on your business type or use the default tip options that we already have available. Patrons also have the option of entering a custom tip amount or even doing it the old fashion way when signing their printed receipt.

 Keep the Change

Settle Tip Feature allows your employees to quickly tap and enter tip amounts from printed receipts, view/settle any open tickets then calculate overall sales and breeze through end of shift checkout. Supervisors can view and edit all employee tip amounts at any time and shift summary report shows exactly what is owed.

 

    


Payments

 
Pay In/Out

Enter your register start and end amount to track and balance daily cash flow

Multiple Tender Types

Accept multiple tender types on a single ticket then track sales by tender type

Open-Tab

Create, save and edit ticket information and let your customers pay when it is convenient for them

No Sale

Need to get in the cash drawer? A no-sale button will open your cash drawer for you without having to process a sale

Split Tickets

Easily split a ticket evenly, right down the middle, or create a custom-split with as many tickets as you need. Drag and drop items to disperse them quickly

Refunds

Searchable ticket numbers and ticket history let you pull up past orders and process refunds back to your customers

Security

We help you protect your customer’s sensitive payment information as if our business depends on it – because it does

 

 

    


Checkout

  • Accepted Here! Accept Cash, Card and Mobile Payments
  • Transfer tickets between staff members
  • Save Tickets for later checkout, then move to the next in line
  • Split, Transfer, Disable Tax or Apply Discounts during checkout
  • Create specialized prices with in-store pricing buttons
  • Add or remove the tip-line from your printed receipt
  • Choose a preset tip amount or add a custom tip amount on the iPad or printed receipt
  • Attach notes to an order to customize and easily pull up for reorders
  • Print or email customized receipts – include your logo or a special message
 
 
 
 

    


Order History & Returns

  • Assign a customer’s name or phone number to their order – reordering made easy
  • Reprint prep-tickets or customer receipts
  • Create and view notes on returns and adjustments
  • Search saved tickets by ticket or table number, customer name or phone number
  • Pull up failed transactions under ticket history
  • Order History viewable by date, order type, tender type, customer name, customer email address or ticket number
  • Return Item or Ticket data easily displayed with grid or graph options
  • Employee Accountability – view returns, voids and discounts by employee
  • Filter options allow you to view transaction length under in browse history filter
 

    


Printing

 
Execute Perfectly
  • Configure an unlimited number of receipt or pre-printers for your kitchen, bar or warehouse
  • Enable your Bluetooth printer if your business is mobile or if you are having a special event
  • Define which items are directed to each of your printers
  • Printer Queue guarantees your tickets are printing to the designated printers in the order in which entered
  • Easily reprint pre-tickets and receipts
Personalize
  • Add your company logo, special text and fields to printed or emailed receipts
  • Add notes to items that print on prep-printers
  • Prep- Tickets & receipts can be customized to show what is important: Staff Name, Customer Name, Table Number or Address
  • Allow customers to sign on the iPad, paper receipts or both
  • Default settings to always print merchant receipts
 
 

    


Time & Attendance

  • Easy for Your Employees

    Employees easily clock in and out directly on the iPad with a unique Pin Number

    View Previous, Past and Future Schedules as well as hours worked when clocking in & out

    Scheduling Simplified for All

    Staff to management communication system allows for direct messaging on the iPad and Virtual Office between you and your staff – no more lost sticky notes

    Practical for you

    Relay important information with a newsflash View a current log of hours worked

    Save time by copying previous schedules with the touch of a button and copy one week’s schedule to the next

    Make edits to employee’ts schedules, add shifts if they forget to clock in and out

    Email schedules to employees or post a printed out schedule

    • Create and send employees schedules
    • Create a repeating schedule for an employee
    • View the scheduled hourly cost per employee and total
    • Color code each job code for scheduling visualization
    • Create and send news flashes for employees to view when they pin in
    • Manage and edit employee time punches
    • Download the time and pay report CSV file for payroll submission
     

    


Virtual Office

  • A full web-based office backend for creating menus, employee management, hardware set-up, reporting and more.
    Sync with your iPad to view changes in real time

    My POS
    • Training Videos
    • Account Information
    • Manage Employees
    • Hardware Management
    • Receipt Builder
    • POS Settings
    • Menu Builder
    Inventory
    • Inventory Settings
    • Inventory List
    • Adjust Inventory
    • Import Inventory
    • Adjust Price List
    • Inventory iPad Display
    • Manage Suppliers
    Time Clock
    • Set weekly or monthly schedules
    • Copy previous schedules
    • Publish, print or email
    • Employee schedules
    • Edit Clock In/Out times
    • View & export payroll data
    Z Reports
    • Dashboard
    • Product Mix Report
    • Register Summary
    • Sales
    • Employee Activity
    • Time & Attendance
    • Inventory
    Marketing
    • Account Information
    • Loyalty Programs
    • Customer Lists
    • Marketing Campaigns
    • Reporting
    Multi-Location
    • Create new locations
    • Duplicate data for 2nd locations
    • Select Location View
    • Enable employee
    • Manage Locations
    • Transfer Data Easily
    • View Report for 1+ Locations
     
 

 

 

Customer Loyalty Program

CRM

Build long-lasting customer relationships with a robust customer database and management platform linking customers to each of their purchases

Reward

Create programs specifically around your customers – either by specific items purchased or number of visits – incentivizing them to return

Email Marketing

Stay in contact with customers and inform them of sales, specials or events

Eco-Friendly

ProMark’s completely digital program eliminates “perk cards”. Create customer profiles quickly on your iPad POS, points for purchases are saved and can be redeemed at checkout

Complete Control

Create punch card or points programs and control when each are active. Save past promotions then reactivate at anytime

 

Add or adjust points from the tablet or back office.

 

    


Permission Settings

  • Register Permissions
    • Clock In\Out
    • Enter a register start | end amount
    • Create & View Tickets
    • Split | Transfer Tickets
    • Settle Tips Make Pay In | Outs
    • Disable Tax on Items | Tickets
    • Set In-Store Pricing
    • Processing Adjustments, Returns and Voids
    • View Ticket History
    • Delete Saved Tickets
    • Access the Administrator Panel
    • Edit the Employee Scheduler
    • View Reports
    • Setup | Modify Hardware via the iPad
    • View | Edit Inventory
    • View | Edit All Tips
    • Process Manual Returns
    Supervisor Permissions
    • Set Up Hardware and edit POS Settings
    • Edit Account Information
    • Manage Employees
    • Customize Receipts and Edit Receipt Settings
    • Manage Hardware Information
    • Modify Menu Settings
    • Add or adjust inventory items and prices
    • Create Inventory iPad Display Settings
    • Access and Adjust Supplier Information
    • View Sales and Inventory Reports
    • Edit Employee Clock In/Out Times
    • Activate or Deactivate Customer Loyalty Programs
    Multi-Location Permissions
    • Add Additional Business Locations
    • Transfer Data between Locations
    • View Reports for Multiple Locations
     
 

    


Store Management

  • Pricing

    Set-up pricing, tax rates and enable discounts per item or in bulk for one or more locations.

    In-Store Price button allows you to create on the fly prices right on your iPad POS User

    Accounts

    Enable permissions and track employee hours or sales by the unique PIN numbers that are assigned to each individual employee.

    Real Time

    Make changes as necessary through your web management tool then sync your iPad to see changes in real-time.

    Virtual Office

    Stay in control of your business from anywhere with your Virtual Office. Create menus, manage employees, set up hardware, view reports, and create customer loyalty programs and MUCH more

    Orders

    View past, current and future orders placed in any of your store locations. Know which items are best sellers and where you could increase revenue

     

    Create and attached multiple tax codes to a single item

     

    Enable “Tax Inclusive” for the product to include the tax rates assigned within the cost of the product

 
 
 

    


Multi-Location

  • Central Database

    View Inventory levels, transfer data and pull reports for multiple locations easily with one central database.

    Flexible Taxes

    Complete control over creating multiple tax zones and rates for your locations or per item

    Employees

    Enable employees to work in multiple locations. Set employee permissions per location and easily track hours worked at each.

    Reporting

    Consolidate reporting for all of your locations into one report for easy viewing or run reports based on a particular location.

    Sales

    Compare sales by location, specific date ranges and across departments or categories and even by the hour

 
 
 
 
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  • Inventory 

    Free

    The best does get better! ProMark POS not only offers a robust inventory platform that you can truly depend on but we are giving it to our users for FREE.

    SKU/UPC Codes

    Our inventory system holds over 500 thousand barcode SKU’s. Import existing codes or create your own. Track items using UPC on your iPad and Virtual Office

    Barcode Scanner

    Integrated Bluetooth scanner allows you to quickly look up or ring up items

    Bulk Adjustments

    Modify price and quantity data or add thousands of inventory items at a time.

    Receive Inventory

    Add data to your existing inventory list without replacing data.

    Built To Perform

    Spend less time on tedious inventory management and more time creating valuable customer relationships

    Buying Power

    Know which items are your best sellers and which items are not selling so that you are able to make more informed decisions

    Re-Order Notifications

    Always know exactly when stock levels are running low and it is time to place re-orders with low inventory alerts

    Multi-Location

    View inventory levels, transfer data and run reports for one or several location

    Manage Anywhere

    Don’t be tied to your office. View inventory levels, manage quantities or prices from anywhere you have Wi-Fi.

 
 
 
 
 
 
 
 

 

 

Support

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Dedicated Support Specialists

Our tech team is happy to answer any of your customer & technical support questions

FAQ’S

Too busy to dial? Quickly search our database of commonly asked questions to find the answer your looking for!

Video Library

Not up for chatting? Kick back, pop some popcorn and watch any of our to-the point training videos for step-by-step instructions that will have you mastering our POS in no time.

Helping Hand

Need just a little more help? We can arrange that! We will send out our fully trained technicians located throughout the US to help you get up and running

  •  Raw Goods / Recipe Creation

    Improve Efficiency

    Inventory control is the most important factor in increasing your bottom line. ProMark’s advanced technology lets you track inventory items that create finished menu items.

    Keep It Simple

    By linking your raw goods to modifiers, our POS system, simply tracks units subtracted when an item is ordered.

    No need to complicate placing an order or make you choose between modifiers or tracking of raw goods. With ProMark, you get the best of both worlds

    Built To Perform

    Spend less time on tedious inventory management and more time creating valuable customer relationships

    Supplier Catalog

    Maintain contact information for your all of your suppliers. No more lost business cards or messy Rolodex on your desk.

    Database

    Record important information of raw material including name, purchase date, open date and expiration date to decrease the unnecessary waste of raw materials

 
 
 
 
 
 

 

 

Smart Marketing

Smart Marketing. Stronger Customer Relationships

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1.Create and send professional emails in minutes

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2.Built in CRM for tracking customer spending and purchase.

3.Set and deliver one time campaigns for holidays and special events

3.Plan and execute automatic email marketing campaigns for monthly specials

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5.Extend your reach and build your business

 

 

 

 

 

6.Track success with real-time reporting

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7.Create customer filtered lists for targeted marketing campaigns.
(i.e. Top Spenders, Most Frequent Customers, Has not visited in X days)

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8.Create marketing campaigns based upon the filtered lists

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9.Send marketing campaigns via email or text to selected list

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10.Schedule and track ongoing or one-time marketing campaigns

 

 

  Hardware

 

ProMark is compatible with the best hardware systems in the world.

All in One Systems

Elo Paypoint

All in One Systems

All in One Systems

Star mPop

Printers

Printers

Star Micronics

Bradcode Scanners

Bardcode Scanners

Socket

Apple Tablets

Apple Tablets

iPad Air, Pro, Mini

Card Readers

Card Readers

Castle MP200, c&i Dynamo

 

Stands & Cases

Vault, Windfall & Much More

Cash Drawers

Cash Drawers

Star, APG & Much More

Scale
Vega 3000

Vega 3000

Elo Paypoint Plus for iPad Pro + Socket Scanner w/ Docking Station

cDynamo for iPad Mini + Star Micronics Bluetooth Printer TSP650II

cDynamo for iPad Mini + Star Micronics Bluetooth Printer TSP650II